How to get started on Kochi
Create your account, verify your email, complete your profile, and take your first meaningful actions—whether you are a client, assessor, merchant, donor, or technician.
Step 1 — Create your account
From the Kochi homepage, choose Sign up and pick the role that best matches how you will use the platform. If you are unsure, choose the closest fit—you can refine your profile details afterward.
Provide accurate contact information: your email is how we send verification links, security alerts, and appointment updates.
Step 2 — Confirm your email
Open the confirmation message from Kochi and follow the verification link. This step protects your account and confirms we can reach you about assessments, orders, and important policy changes.
If you do not see the email within a few minutes, check spam folders before requesting another link.
Step 3 — Complete your profile
After your first sign-in, you will be guided through profile questions tailored to your role. Honest, specific answers help matching, scheduling, and product recommendations stay accurate.
- Clients: share location, accessibility context, and goals so assessors can prepare meaningful sessions.
- Assessors & merchants: add credentials, service areas, and catalog basics so clients can discover you with confidence.
- Technicians: outline coverage zones and specialties to receive well-scoped service requests.
Step 4 — Start using the platform
Once your profile is in good shape, your dashboard surfaces the most relevant next actions—book an assessment, upload documents, publish products, or respond to a request—without hunting through menus.
- Clients: request an assessment and review educational resources while you wait.
- Assessors: configure availability and familiarize yourself with digital assessment flows.
- Merchants: verify catalog quality and shipping policies before going live.
- Donors: explore initiatives aligned with your impact goals.
