Everything you need to know about the Kochi Platform - from getting started to advanced features
Showing all 9 articles.
A connected assistive-technology ecosystem for clients, professionals, merchants, and partners—built for clarity, safety, and better outcomes across Kenya and the wider region.
Read more about What is Kochi Platform?
Create your account, verify your email, complete your profile, and take your first meaningful actions—whether you are a client, assessor, merchant, donor, or technician.
Read more about How to get started on Kochi
Why professional assessments matter, what happens during a typical session, and how assessment results shape safe, personalized product choices on Kochi.
Read more about Understanding the assessment process
Request an appointment with a certified assessor from your dashboard, prepare the right information, and understand what happens after you submit a booking request.
Read more about How to book an assessment
Kochi uses an assessment-first model so purchases stay tied to professional recommendations—here is why that protects you and how to move from “blocked” to “ready to buy.”
Read more about Why can't I purchase products yet?
Once your assessment pathway is complete, use recommendations, filters, and order tracking to choose products with confidence—and know when to loop your assessor back in.
Read more about How to shop for assistive products
Practical guidance for assessors: preparation, documentation, collaborative goal-setting, and how to keep recommendations traceable inside the platform.
Read more about How to conduct assessments on Kochi
When assessors may initiate or co-manage purchases, how consent and transparency should work, and how to stay aligned with client autonomy.
Read more about Purchasing products on behalf of clients
Regain access to your Kochi account securely, recognize legitimate reset messages, and avoid common lockout mistakes.
Read more about Reset your password