Resource Library
Reset your password
Regain access to your Kochi account securely, recognize legitimate reset messages, and avoid common lockout mistakes.
1 min readGuides & help
On the sign-in page, choose Forgot password and enter the email associated with your Kochi account. We will send a time-limited link that lets you choose a new password.
Security tips
Reset links are single-use and expire. Never forward them in chat apps, and never share verification codes with someone who contacts you unexpectedly—even if they claim to be support.
- Use a unique passphrase or password manager entry for Kochi.
- If you did not request a reset, ignore the email and report it via Contact.
- After resetting, review active sessions in your account settings when that feature is available.
Need something else?
Our team can help with account access, assessments, and product questions.
Contact support