Understanding the assessment process
Why professional assessments matter, what happens during a typical session, and how assessment results shape safe, personalized product choices on Kochi.
An assistive technology assessment is more than a checklist—it is a structured conversation about your environment, goals, clinical context, and how a device will actually be used day to day.
On Kochi, assessments are performed by trained professionals who follow agreed quality and ethics standards. The outcome is a documented recommendation that merchants and the platform can rely on when unlocking purchases.
What to expect in a typical assessment
Sessions may be in person or remote depending on assessor availability and clinical requirements. You should expect questions about mobility, transfers, home layout, work or school routines, pain or fatigue, and any devices you have tried before.
Bring or upload relevant medical summaries when asked; they help the assessor interpret constraints responsibly.
After the assessment
You will receive a clear summary of recommended options, rationales, and any follow-up steps. That summary feeds your Kochi profile so product catalogues and checkout rules can align with what is safe for you.
If something changes in your health or environment, book a reassessment rather than guessing at adjustments—small changes can have a large impact on fit and safety.
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Assessments
How to book an assessment
Request an appointment with a certified assessor from your dashboard, prepare the right information, and understand what happens after you submit a booking request.
Purchasing
Why can't I purchase products yet?
Kochi uses an assessment-first model so purchases stay tied to professional recommendations—here is why that protects you and how to move from “blocked” to “ready to buy.”