How to shop for assistive products

Once your assessment pathway is complete, use recommendations, filters, and order tracking to choose products with confidence—and know when to loop your assessor back in.

1 min readGuides & help

Modern wheelchair representing assistive products available in the Kochi catalog

Your dashboard highlights products that align with your assessment summary. Start there before browsing the full catalogue so you stay close to professional guidance.

Compare and shortlist

Read specifications carefully—weight capacity, dimensions, battery life, and warranty terms matter as much as price. Save questions for your assessor or merchant messaging when something is ambiguous.

Checkout and delivery

Confirm shipping address, delivery constraints (stairs, narrow doors), and any assembly you will need. After purchase, use order tracking and notifications to prepare for handover or technician visits.

Customer at a checkout counter illustrating purchase and payment steps on Kochi

Purchasing

Why can't I purchase products yet?

Kochi uses an assessment-first model so purchases stay tied to professional recommendations—here is why that protects you and how to move from “blocked” to “ready to buy.”